The best way to enjoy your trip the way you like is RENT-A-CAR with us. Explore the places at your own pace, stop when you like, go when you feel like to!
WHEN YOU RENT A CAR WITH US
You car rental service inclusive:
Usage of vehicle within the state
Collision Damage Waiver (CDW)
We also provide other add-ons for you to make your trip a better one at a fee:
Child/infant seat rental
Map (FOC. Please get a free map upon arrival at the airport terminal)
The items which have to be payable locally would be (where applicable):
Refundable Security Deposit amounted RM200
Roadside breakdown assistance
There will be NO restriction on mileage as long as you return the car in as good condition as when you collect your car.
All rentals are based on the 24-hour clock. So, if the vehicle is collected at 6pm on Jan 1st for a three day period, it must be returned to the rental location no later than 6pm on Jan 4th. Late returns will be charged at the tariff.
Each car is supplied with premium grade petrol / diesel. Vehicles must be returned with the same fuel indicator or refilling charge will be at the guests' expense based on our estimated petrol cost.
INSURANCE COVER - COLLISION DAMAGE WAIVER (CDW)
The renter will be responsible for the full cost of the damage if the vehicle is driven in violation of the rental agreement, is abused or driven recklessly or while under the influence of alcohol or drugs. First RM 3,000 for saloon and RM 4,500 for 4WD / Van / MPV not covered. Windscreen and riot not covered.
PERSONAL PROTECTION INSURANCE (PPI)
Driver's and passenger risk are NOT insured such as injury or death, protection of personal possessions from theft, loss or damage. You are requested to purchase your own travelling insurance or personal accident insurance which may give you adequate cover.
Cars are reserved by specific make, model or engine size as agreed. All cars have air-conditioning and you are allowed to choose between a manual or automatic transmission cars depending on personal preference. Somehow if the car is not available during the commencement of rental, we reserve the right to replace an alternative car of similar seating capacity and price.
RM200.00 will be collected as security deposit upon collection of car. This Security Deposit will be fully refundable if there is no damage and traffic summons liable on the part of Guest.
VEHICLE PICKUP/DROPOFF LOCATION
Vehicles are to be collected and returned at the airport or hotel mentioned upon making the reservation. You will be required to sign a rental agreement and later collect your car from our representative. For airport pickup, upon arrival at the airport terminal, our airport representative will be meeting up with you by holding a pager written your name.
Please present your Rent-A-Car voucher to claim for your car with our representative. Please let us know if there are changes of your flight schedule.
All drivers must be carrying a full valid driving license from their country of residence. Drivers holding a Probationary Driving License are not allowed to rent a car from us.
Driver must be above 18 years old and in possession of a valid driving license recognised by the Road Transport Department of Malaysia (Jabatan Pengangkutan Jalan Malaysia).
At the time of 'pick up' all passengers intending to drive the car must be present and provide their driver's license. Additional fees are payable (if not included in your rental) and only authorised drivers listed on the Alamo rental agreement are permitted to drive the vehicle.
Cars are prohibited from being driven into Sarawak and Brunei.
GLOBAL POSITIONING SYSTEM (GPS)
A GPS is available for rental. Due to limited unit of GPS available, please let us know while making your reservation to include the cost in your car rental.
PARTIALLY USED RENTALS
We are unable to offer refunds for a car rental that has not been used in its entirety.
EXTENSION OF RENTAL
If you like the car and wish to extend the rental period, it is important to inform us before extending the rental period. Additional fee will be collected upon returning of the car. Extension is subjected to availability.
TERMS OF PAYMENT
Prepayment in full is required upon confirmation of the vehicle available.
All summonses incurred are to be under the responsibility of the registered Guest.